Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email, shipping address, phone number, and order details when you interact with the Site. We also collect technical data automatically, including IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information

We use your information to: (a) process and fulfill orders; (b) communicate with you about your order; (c) send marketing emails if you subscribe to our newsletter; (d) improve our Site and products; (e) comply with legal obligations.

3. Information We Do Not Sell

We do not sell your personal information to third parties. We do not share your information for cross-context behavioral advertising. California residents may exercise their CCPA/CPRA rights by contacting [email protected]. See Section 11 below for details.

4. Cookies and Tracking

We use only necessary cookies for cart functionality and session management. We do not use analytics, tracking, or advertising cookies at this time. See our Cookie Policy for full details.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order data is retained for 7 years for tax and accounting purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and access controls. However, no method of transmission over the Internet is 100% secure.

7. Payment Card Information (PCI Compliance)

We do not store payment card information on our servers. Payment processing is handled by third-party payment processors that are PCI DSS compliant. Online payment processing is not currently enabled.

8. Third-Party Service Providers

We may share information with third-party processors that provide services on our behalf, including: (a) payment processors; (b) shipping carriers; (c) email service providers; (d) cloud hosting providers. These providers are contractually obligated to protect your information and may only use it to provide services to us.

9. Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable law. Notifications will include the nature of the breach, the types of information involved, and steps you can take to protect yourself.

10. Do Not Track Signals

We respond to Do Not Track (DNT) signals from your browser. Since we do not use tracking cookies or analytics, DNT does not change our current practices, but we are configured to respect DNT if tracking is added in the future.

11. California Consumer Privacy Rights (CCPA/CPRA)

California residents have the following rights under CCPA and CPRA:

• Right to Know: Request the categories and specific pieces of personal information we collect.
• Right to Delete: Request deletion of your personal information, subject to exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the sale or sharing of personal information. We do not sell personal information.
• Right to Limit: Limit the use of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, contact [email protected] with "CCPA Request" in the subject line. We will verify your identity before processing your request.

12. Children's Privacy (COPPA)

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact [email protected] and we will delete it promptly. See also our Terms of Service Section 24.

13. CAN-SPAM Compliance

We comply with the CAN-SPAM Act. Marketing emails include a clear unsubscribe link and our physical mailing address: 489 S JORDAN PKWY STE 371, SOUTH JORDAN, UT 84095. Unsubscribe requests are processed within 10 business days.

14. International Users

This Site is intended for U.S. users. We do not intentionally collect information from users outside the United States. If you are accessing the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

15. Your Rights

Depending on your state of residence, you may have additional privacy rights. Contact [email protected] for more information about your specific rights.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We will notify you of material changes via email or a notice on the Site.

17. Contact

Questions about this Privacy Policy? Contact us at [email protected] or 489 S JORDAN PKWY STE 371, SOUTH JORDAN, UT 84095. See also our Terms of Service, Cookie Policy, and Accessibility Statement.

18. "Do Not Sell My Info" Link

As required by CCPA, a "Do Not Sell My Info" link is available in the footer of every page. Since we do not sell personal information, clicking this link will confirm your preference and record it in our system.

19. Accessibility

We are committed to making our Site accessible to all users. See our Accessibility Statement for details.